Refund Policy
Your satisfaction is our priority
We understand that sometimes things don't work out as expected. That's why we offer a transparent and fair refund policy for users of Chat PDF AI and our PDF AI chat services.
Overview
At Chat PDF AI, we're committed to providing reliable PDF chat, AI summaries, document Q&A, and a smooth user experience. If you're not satisfied with our services, we want to make it right.
Refund Conditions
We offer refunds under the following circumstances:
Satisfaction Guarantee
If you're not completely satisfied with Chat PDF AI, you can apply for a refund within 3 days of purchase.
Technical Issues
If technical problems prevent you from using our PDF chat, document upload, AI answer, or summarization features, we'll resolve them or provide a full refund.
Duplicate Payments
We'll refund any duplicate payments caused by system errors.
Refund Process
Getting a refund is simple and straightforward:
Submit Request
Send your refund request to our support team with required documentation.
Review Period
We'll review your request within 5-7 business days.
Refund Processing
Once approved, we'll process your refund through the original payment method.
Refund Requirements
To be eligible for a refund, please ensure:
- Your request is submitted within 3 days of purchase
- You provide a valid purchase receipt and order number
- You include a clear reason for the refund request
- The purchased subscription, credits, or service has not been fully utilized or completed
Refund Timeline
Here's what you can expect:
Review Phase
We carefully review your request and documentation
Processing Phase
We process and initiate the refund
Receipt Phase
Funds appear in your account, depending on your payment method
What's Not Covered
Refunds are not available for:
- Chat PDF AI services, subscriptions, or credits that have been fully utilized or completed
- Requests submitted after the 3-day deadline
- Issues caused by user error or misuse
- Services purchased more than 3 days ago
Need Help?
Our support team is here to help you with any questions about refunds or Chat PDF AI services.
chatpdfai.org
chatpdfai.org
Last updated: July 7, 2026
This refund policy is subject to change. Please check back periodically for updates.